Privacy Policy

Privacy and Security Policy

PLEASE READ THESE TERMS OF THIS PRIVACY POLICY CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS BELOW PERTAINING TO BOTH THIS SITE AND ANY MATERIAL ON IT. VALOR FINANCE LTD RESERVES THE RIGHT TO CHANGE THE TERMS OF ITS PRIVACY POLICY AT ANY TIME WITHOUT NOTICE TO YOU. YOU ARE THEREFORE RESPONSIBLE FOR REGULARLY REVIEWING THE POLICY. CONTINUED USE OF THIS SITE FOLLOWING ANY SUCH CHANGES SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE WITH THE POLICY AND ITS TERMS, PLEASE DO NOT ACCESS THIS WEBSITE.

Privacy Commitment

Valor Finance Ltd understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits ‘Our Site’ www.valor-finance.com and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law. We may add your details to our database if you enter them via this website. We do not require your personal information in order to use most of this website.

This Privacy and Security Policy explains how Valor Finance Ltd collects personal data about you and how it maintains, uses and discloses that data. Valor Finance Ltd is committed to protecting the privacy of all personal information which is obtained from you, including the information we obtain during your visits to our website www.valor-finance.com. Valor Finance Ltd will only use your personal information in accordance with this Privacy and Security Policy.

This Policy applies to our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site and you will be required to read and accept this Privacy Policy when purchasing products from this website. If you do not accept and agree to this Privacy Policy, you must stop using Our Site immediately.

No act of downloading or otherwise copying from Our Site will transfer title to any software or material from this site to you. Valor Finance Ltd reserves all rights with respect to copyright and trademark ownership of all material at this site and will enforce such rights to the full extent of the law.
Valor Finance Ltd fully respects your right to privacy.

Consent

The use of our website gives us consent to collect and use your personal information in the manner set out in this privacy policy. Should there be changes to our privacy policy we shall share them on this page.

Choice and opt-out

By completing the registration process with Valor Finance Ltd and as a client, you give your consent to opt-in and subscribe to: marketing services, which provides you with information regarding the products and services offered by Valor Finance Ltd or its partners and opportunities that we believe may be relevant to you.;

We may communicate via newsletters, SMS (text) messages and other electronic communications. If you no longer wish to receive any communication from Valor Finance Ltd, you may opt-out of by following the relevant instructions included in each communication sent by Valor Finance Ltd. Valor Finance Ltd reserves the right to contact you, albeit the fact that you have opted out, in cases where we deem such contact as necessary. You can also mail us to opt out at spb@valor-finance.com

Use of Personal Details

Any information and data gathered, including your personal details and in whatever way we collect these details, will be used by us, and on occasion companies acting for us for marketing and administrative purposes.

From time to time we will be sharing relevant information with you related to your interest in our website. The detail of these will cover subjects from invitations to events to information on products and services we offer.

Please note: we will never sell or share your data with any other third party.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. Some aggregate information may be collected, this is statistical data about browsing actions and patterns. Persistent cookies remain on your hard drive for an extended period of time. Persistent cookies are used only to collect statistical information referred to above. Most internet browsers are set up to accept cookies.

If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.

Identify any individual

We may also obtain information about your internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. This enables us to estimate our audience size and usage pattern, store preference data allowing us to customise our site according to our audiences’ individual interests. Further it speeds up searches. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

Security

Valor Finance Ltd take reasonable precautions to protect Personal Information from loss, theft, misuse, unauthorised access or disclosure, alteration, or destruction. This is done by using physical, electronic, and procedural safeguards to protect Personal Information and we do not store Personal Information for longer than necessary to provide the service or as permitted by law. Though we implement measures to reduce the risks of damage, loss and unauthorized access to Personal Information, they do not provide absolute information security. Therefore, it is not guaranteed, and you cannot reasonably expect, that the service will be immune from any unauthorised interceptions or access. We will remove your data and information from our systems immediately. Please contact our head of information at info@valor-finance.com

We like to keep our data up to date and so we would be grateful if you would contact us to let us know as soon as your contact details change in any way or if you notice any inaccuracies in them. Let us know if you no longer want to receive information from us.

Privacy Policy Changes

This Privacy Statement may be changed without prior notice as a result of the changes in operations within Valor Finance Ltd. Therefore, we recommend you regularly check this Privacy Statement.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at info@valor-finance.com

Complaints and Disputes

If something goes wrong, we need you to tell us about it.

Our commitment is to resolve any problems with you quickly and in a constructive way and to continually improve our standards.

Initially please contact the partner handling your matter. If you feel that raising the issue with the partner concerned is not appropriate then please contact Simon Paget Brown of email: spb@valor-finance.com by letter to Flat 4, 12 Hyde Park Place, W2 2LH, London, UK.

We will review your complaint and respond to you within 14 days of receipt of your complaint. Our response will include a proposal for resolving matters.

If we are unable to resolve your complaint and the Legal Ombudsman may be able to consider your complaint. There are restrictions to this service for organisations which are set out on their website. Contact details for the Legal Ombudsman are as follows:

Address: PO Box 6806, Wolverhampton, WV1 9WJ

Telephone 0300 555 0333 or if calling from overseas +44 121 245 3050

Email enquiries@legalombudsman.org.uk

Website www.legalombudsman.org.uk

Applicable Law and Jurisdiction

By accessing this site, you agree that the laws of England and Wales, without regard to Conflict of Laws principles thereof, will apply to all matters relating to the use of this site. In case of a dispute, you agree to the exclusive jurisdiction of the Courts of England and Wales.